Old-fashioned private branch exchange (PBX) systems are being replaced by Voice over Internet Protocol (VoIP) services in many businesses. VoIP has a...
Phone Technology can Level the Playing Field for SMBs
Advances in technology offer a variety of benefits to businesses looking for ways to service their customers as efficiently and effectively as...
Improving Communications in the Hospitality Industry with Hosted VoIP
In a hotel, phone service is just as important as a comfortable bed and a hot shower. Like an old bed or a defective shower, analog telephony is...
Skype for Web Expected to Shake Up VoIP Market
A new product that is expected to make waves in WebRTC (real-time communications) evolves from the VoIP (voice-over Internet protocol) pioneer...
Adopting VoIP Doesn't Prevent Toll Fraud
While there are several security concerns when implementing voice-over Internet protocol (VoIP) services at a business, one that rarely receives...
